The Open UniversitySkip to content

Excellence in e-learning: a quality enhancement approach

Kear, Karen; Williams, Keith and Rosewell, Jonathan (2014). Excellence in e-learning: a quality enhancement approach. In: Changing the Trajectory - Quality for Opening up Education, pp. 25–32.

Full text available as:
PDF (Version of Record) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (487kB) | Preview
Google Scholar: Look up in Google Scholar


This paper describes the E-xcellence methodology for the quality assurance of e learning. It outlines the E-xcellence process, and describes the main supporting resources: a set of 35 benchmarks, a quality manual and the ‘Quickscan’ self-assessment tool. The manual expands on the 35 benchmark statements, offering performance indicators and supporting discussion. The Quickscan is available online and is intended for use as an initial self-assessment. A key part of the E-xcellence approach is the ‘local seminar’. This is a collaborative workshop where an interdisciplinary team of staff from a higher education institution discuss the quality of their e learning with visiting expert assessors. The paper describes the processes involved in the local seminars and discusses their value to participants. We conclude that the E-xcellence methodology, and in particular the local seminars, provide valuable opportunities for reflection and discussion among staff with different roles, supported by visiting experts. This collaborative approach helps higher education institutions to review their e learning and plan for improvement.

Item Type: Conference or Workshop Item
Copyright Holders: 2014 The Authors
ISBN: 3-8325-3686-8, 978-3-8325-3686-2
Extra Information: Official proceedings of the International EIF/LINQ Conference 2014 held in Crete, Greece, 7-9 May 2014
Edited by Christian M. Stracke, Ulf-Daniel Ehlers, Alastair Creelman, Tatiana Shamarina-Heidenreich
Keywords: quality assurance; e learning; benchmarks; self-assessment; collaboration
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Research Group: Centre for Research in Education and Educational Technology (CREET)
Item ID: 40207
Depositing User: Jonathan Rosewell
Date Deposited: 22 May 2014 09:02
Last Modified: 07 Dec 2018 13:36
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU