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Taking responsibility for border security: commercial interests in the face of e-Borders

Dibb, Sally; Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth M.; Meadows, Maureen and Spiller, Keith (2014). Taking responsibility for border security: commercial interests in the face of e-Borders. Tourism Management, 42(1) pp. 50–61.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1016/j.tourman.2013.10.006
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Abstract

Security is an important feature of the macro environment for tourism that affects the consumption of travel products. Following high-profile terrorist attacks, UK border security measures have been increased through the implementation of the e-Borders programme. This initiative requires passenger carriers to collect and electronically transmit travel document information and service information for any individual entering or leaving the UK. The commercial impact of e-Borders on travel firms is investigated by examining the relationships between the affected stakeholders, considering the power and decision making at play, and exploring the outcomes. The e-Borders programme is described, and a framework for the in-depth, qualitative study is presented. The findings show that passenger carriers and travel firms manage the negative consequences of compliance and restore their commercial interests by engaging in a process we describe as recognizing, rationalizing and refashioning. The implications for research and practice are explored.

Item Type: Journal Item
Copyright Holders: 2013 Elsevier Ltd.
ISSN: 2211-9736
Project Funding Details:
Funded Project NameProject IDFunding Body
Taking LibertiesNot SetLeverhulme Trust
Keywords: border security; e-Borders; stakeholder theory
Academic Unit/School: Faculty of Business and Law (FBL)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Business and Law (FBL) > Business
Research Group: Innovation, Knowledge & Development research centre (IKD)
Item ID: 39775
Depositing User: Elizabeth Daniel
Date Deposited: 25 Mar 2014 11:09
Last Modified: 19 Dec 2017 09:53
URI: http://oro.open.ac.uk/id/eprint/39775
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