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Understanding academics’ resistance towards (online) student evaluation

Rienties, Bart (2014). Understanding academics’ resistance towards (online) student evaluation. Assessment & Evaluation in Higher Education, 39(8) pp. 987–1001.

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Many higher educational institutions and academic staff are still sceptical about the validity and reliability of student evaluation questionnaires, in particular when these evaluations are completed online. One month after a university-wide implementation from paper to online evaluation across 629 modules, (perceived) resistance and ambivalence amongst academic staff were unpacked. A mixed-method study was conducted amongst 104 academics using survey methods and follow-up semi-structured interviews. Despite a successful ‘technical’ transition (i.e. response rate of 60%, similar scores to previous evaluations), more than half of respondents reported a negative experience with this transition. The results indicate that the multidimensional nature of ambivalence towards change and the dual nature of student evaluations can influence the effectiveness of organisational transition processes.

Item Type: Journal Item
Copyright Holders: 2014 Taylor & Francis
ISSN: 1469-297X
Extra Information: 15 pp.
CB - T&F have an 18 month embargo on this journal am restricting access to full text
Keywords: online student evaluation; academics perceptions; resistance; mixed-method study
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS)
Item ID: 39403
Depositing User: Bart Rienties
Date Deposited: 05 Feb 2014 13:56
Last Modified: 07 Jun 2019 11:49
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