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A protocol study of novice interaction design behaviour in Botswana: solution-driven interaction design

Sharp, Helen; Lotz, Nicole; Blyth, Richard; Woodroffe, Mark; Rajah, Dino and Ranganai, Turugare (2013). A protocol study of novice interaction design behaviour in Botswana: solution-driven interaction design. In: BCS HCI Conference 2013, 9-13 September 2013, London.

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Abstract

Think aloud studies and protocol analysis are well-known in the field of HCI, but most often these studies focus on usability evaluations, or on the use of technology. Rarely are they used to investigate the behaviour of interaction designers. In this paper, we report on a protocol study with novice interaction designers in Botswana. Participants had just completed the design section of an undergraduate module on Interaction Design that actively promotes a problem-driven approach to the design of interactive products, yet the participants behaved in a way that is closer to a solution-driven approach. The module emphasizes user-centred design, prototyping methods to support design development, and evaluating design detail. Yet participants suggest solutions before exploring the context of use, use prototyping methods to capture, rather than to develop, designs, and do not produce detailed designs. In a problem-solving context, some of these behaviours are typical of novices, but in a design context they are also seen in experienced designers. The results presented here reveal the detail of the approach adopted by these students, and contribute to the wider debate concerning the internationalization of HCI education.

Item Type: Conference or Workshop Item
Copyright Holders: 2013 The Authors
Project Funding Details:
Funded Project NameProject IDFunding Body
Novice interaction designers' behaviour in different culturesRPG 257Leverhulme Trust
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Interdisciplinary Research Centre: Centre for Research in Computing (CRC)
Design and Innovation
Related URLs:
Item ID: 37762
Depositing User: Helen Sharp
Date Deposited: 19 Jul 2013 08:19
Last Modified: 18 Oct 2017 13:29
URI: http://oro.open.ac.uk/id/eprint/37762
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