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Establishing the scope of marketing practice: insights from practitioners

Dibb, Sally; Simoes, Claudia and Wensley, Robin (2014). Establishing the scope of marketing practice: insights from practitioners. European Journal of Marketing, 48(1-2) pp. 380–404.

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DOI (Digital Object Identifier) Link: https://doi.org/10.1108/EJM-04-2011-0212
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Abstract

Purpose – Describing marketing practices is fundamental to understanding both the scope of marketing practice and the actual value it adds to the organization. This paper clarifies the reach of marketing practice and the nature of activities that marketers carry out.

Design/Methodology/approach – The study uses mixed methods, involving qualitative document analysis, qualitative interviews and a quantitative managerial survey.

Findings – The findings reveal consistency in the views of academics and practitioners across the following disaggregated elements of practice: stakeholder and relationship marketing, customer analysis, marketing-mix management/marketing planning, and the centrality of customers. However, when these themes are integrated into broader categories of practice, the activities are parceled and prioritized in different ways by the different data sources.

Practical implications – The findings have implications for how marketing is practiced and taught and for the future research agenda.

Item Type: Journal Item
Copyright Holders: 2013 Emerald Group Publishing Limited
ISSN: 0309-0566
Keywords: marketing practice; management practice; market orientation; marketing concept; marketing management
Academic Unit/School: Faculty of Business and Law (FBL)
Faculty of Business and Law (FBL) > Business
Related URLs:
Item ID: 37702
Depositing User: Sally Dibb
Date Deposited: 03 Jun 2013 09:51
Last Modified: 08 Dec 2018 02:20
URI: http://oro.open.ac.uk/id/eprint/37702
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