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Working on the edge: remediation work in the UK retail travel sector

Ball, Kirstie; Canhoto, Ana; Daniel, Elizabeth; Dibb, Sally; Meadows, Maureen and Spiller, Keith (2014). Working on the edge: remediation work in the UK retail travel sector. Work, Employment and Society, 28(2) pp. 305–322.

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In response to recent terror attacks, Western governments now involve private sector organizations in national security regimes in key strategic areas such as travel, communication and financial services. The UK’s eBorders programme is one such regime. Its goal is to collect and analyse passport and passenger data from all travellers entering and leaving the United Kingdom in advance of travel. Airlines and their supply chains are required to collect data from their customers and transfer it to the UK Border agency for processing. Using documentary and interview data, this article develops the concept of ‘re-mediation work’ to characterise the impact of the regime on travel firms and their employees.

Item Type: Journal Item
Copyright Holders: 2013 The Authors
ISSN: 1469-8722
Project Funding Details:
Funded Project NameProject IDFunding Body
Not SetF/00269/XLeverhulme Trust
Keywords: employees; infrastructure; re-mediation; surveillance; security; travel
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Faculty of Business and Law (FBL) > Business > Department for Strategy and Marketing
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Research Group: Innovation, Knowledge & Development research centre (IKD)
Related URLs:
Item ID: 37700
Depositing User: Sally Dibb
Date Deposited: 31 May 2013 08:58
Last Modified: 29 May 2020 05:07
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