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The role of leadership in the modernisation and improvement of public services

Hartley, Jean and Allison, Maria (2000). The role of leadership in the modernisation and improvement of public services. Public Money and Management, 20(2) pp. 35–40.

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This article examines the central role of leadership in the Government’s conception of modernization and improvement, before outlining key approaches to understanding leadership and the management of influence in and by local authorities. Local authorities are increasingly concerned with distributed leadership (even though new structural arrangements may concentrate political leadership); of leadership at the cross-roads of different organizational cultures and structures; of the importance of inter-organizational leadership not just leadership by individuals; and the importance of influence across organizational boundaries not just control of the internal organization. The authors call for models of leadership to be updated to reflect new challenges.

Item Type: Journal Item
Copyright Holders: 2000 CIPFA
ISSN: 1467-9302
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Research Group: Innovation, Knowledge & Development research centre (IKD)
Item ID: 36845
Depositing User: Beryl Ridgway
Date Deposited: 18 Jun 2013 15:17
Last Modified: 07 Dec 2018 22:32
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