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Innovation in governance and public services: past and present

Hartley, Jean (2005). Innovation in governance and public services: past and present. Public Money and Management, 25(1) pp. 27–34.

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Three approaches to innovation in the public sector in the post war period are identified and analysed for their implications for policy-makers, managers and citizens. Various relationships are identified between innovation and improvement in public services. The traditional bias of the literature that innovation is necessarily functional is undermined. Important lessons for policy, practice and research include the need to develop an understanding of innovation which is not over-reliant on the private sector manufacturing literature but reflects the distinctive contexts and purposes of the public sector.

Item Type: Journal Item
Copyright Holders: 2005 CIPFA
ISSN: 1467-9302
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Research Group: Innovation, Knowledge & Development research centre (IKD)
Item ID: 36828
Depositing User: Beryl Ridgway
Date Deposited: 18 Jun 2013 10:21
Last Modified: 02 May 2019 12:58
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