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This research explores the problem of supporting awareness of information flow and designing usable interfaces for maintaining privacy policies ad-hoc. We borrow from the world of Computer Supported Collaborative Work (CSCW) and propose to incorporate social translucence, a design approach that “supports coherent behaviour by making participants and their activities visible to one another”. We use the characteristics of social translucence, namely visibility, awareness and accountability in order to introduce social norms in spatially dispersed systems. Our research is driven by two questions: (1) how can artifacts from real world social interaction, such as responsibility, be embedded into mobile interaction; and (2) can systems be designed in which both privacy violations and the burden of privacy management is minimized.
The contributions of our work are: (1) an implementation of Buddy Tracker, privacy-aware location-sharing application based on the social translucence; (2) the design and evaluation of the concept of real-time feedback as a means of incorporating social translucence in location-sharing scenarios; and finally (3) a novel interface for ad-hoc privacy management called Privacy-Shake.
We explore the role of real-time feedback for privacy management in the context of Buddy Tracker. Informed by focus group discussions, interviews, surveys and two field trials of Buddy Tracker we found that when using a system that provided real-time feedback, people were more accountable for their actions and reduced the number of unreasonable location requests. From our observations we develop concrete design guidelines for incorporating real-time feedback into information sharing applications in a manner that ensures social acceptance of the technology.
|Item Type:||Thesis (PhD)|
|Copyright Holders:||2012 Łukasz Jędrzejczyk|
|Keywords:||awareness systems; feedback; mobile computing; location based services; privacy management; social translucence; mobile interaction design|
|Academic Unit/Department:||Faculty of Science, Technology, Engineering and Mathematics (STEM) > Computing and Communications|
|Depositing User:||Blaine Price|
|Date Deposited:||23 Jan 2013 13:34|
|Last Modified:||05 Oct 2016 07:54|
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