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Critical Reflections on Designing Product Service Systems

Dewberry, E. L.; Cook, M; Gottberg, A; Longhurst, P. J. and Angus, A (2013). Critical Reflections on Designing Product Service Systems. The Design Journal, 16(4) pp. 408–430.

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In response to unsustainability and the prospects of resource scarcity, lifestyles dominated by resource throughput are being challenged. This paper focuses on a design experiment that sought to introduce alternative resource consumption pathways in the form of product service systems (PSS) to satisfy household demand and reduce consumer durable household waste. In contrast to many other PSS examples this project did not begin with sustainability benefits, rather the preferences of supply and demand actors and the bounded geographical locations represented by three UK housing developments. The paper addresses the process through which the concept PSS were designed, selected and evaluated, alongside the practical and commercial parameters of the project. It proposes the need for a shift to further emphasise the importance of the design imperative in creating different PSS outcomes that reorganise relationships between people, resources and the environment.

Item Type: Journal Item
Copyright Holders: 2013 Berg Publishers
ISSN: 1460-6925
Keywords: Product Service Systems (PSS); design process; evaluation
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Research Group: Design and Innovation
Item ID: 36000
Depositing User: Emma Dewberry
Date Deposited: 11 Oct 2013 08:16
Last Modified: 07 Dec 2018 10:12
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