The Open UniversitySkip to content

Citizen-consumers: hyphenation, identification, de-politicization?

Clarke, John (2011). Citizen-consumers: hyphenation, identification, de-politicization? In: Brückweh, Kerstin ed. The Voice of the Citizen Consumer: a History of Market Research, Consumer Movements, and the Politicall Public Sphere. Studies of the German Historical Institute London. Oxford: Oxford University Press, pp. 225–242.

Full text available as:
Full text not publicly available (Version of Record)
Due to publisher licensing restrictions, this file is not available for public download
Click here to request a copy from the OU Author.
Google Scholar: Look up in Google Scholar


Euro-Atlantic societies have been increasingly imagined as consumer societies, or as consumer cultures. Indeed, the mode of globalization dominated by those societies promised not just the spread of markets on a global scale, but also the opening up of the possibilities of consumption to societies denied its pleasures (particularly to those societies of the former Soviet bloc). In this essay, I draw on a study conducted with colleagues into the significance of addressing users of public services as consumers. The study explored governmental discourses and the orientations of people who used services as well as those who worked within
them.I want to concentrate on three particular social, political, and cultural dynamics that emerged as vital issues in the study and that link our concerns to those of this collection. These three themes are: hyphenation; identification and depoliticization.

Item Type: Book Section
Copyright Holders: 2011 Not known
ISBN: 0-19-960402-9, 978-0-19-960402-9
Academic Unit/School: Faculty of Arts and Social Sciences (FASS) > Social Sciences and Global Studies > Social Policy and Criminology
Faculty of Arts and Social Sciences (FASS) > Social Sciences and Global Studies
Faculty of Arts and Social Sciences (FASS)
Item ID: 35778
Depositing User: John Clarke
Date Deposited: 11 Dec 2012 16:55
Last Modified: 12 Jun 2020 13:56
Share this page:

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU