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Receptivity to the production of product service systems in the UK construction and manufacturing sectors: a comparative analysis

Cook, M.; Gottberg, A.; Angus, A. and Longhurst, P. (2012). Receptivity to the production of product service systems in the UK construction and manufacturing sectors: a comparative analysis. Journal of Cleaner Production, 32 pp. 61–70.

URL: http://www.sciencedirect.com/science/article/pii/S...
DOI (Digital Object Identifier) Link: https://doi.org/10.1016/j.jclepro.2012.03.018
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Abstract

Trajectories of service innovations emanating from manufacturing sectors have been of particular interest to those wishing to improve resource productivity and promote sustainable development. Research has focused on product service systems (PSSs), which are a category of service innovations deliberately designed to offer superior environmental performance. This paper draws on research which explored whether trajectories of PSS can be induced on new UK housing developments to satisfy household demand and prevent household waste. The research was undertaken with a UK speculative house-builder and facilities management service providers from its supplier network. Qualitative data were collected via interviews and focus groups to enable rich accounts of the range of factors in these firms’ selection environments which affect receptivity to PSS production to be developed. These were compared with factors affecting receptivity to PSS production identified in a study of UK manufacturers. The results show that in contrast to the manufacturing study, clear drivers for PSS delivery on new housing developments are absent in external selection environments of participating firms and uncertainty associated with the potential of PSS concepts to satisfy household demand inhibits development of requisite competence for PSS delivery within these. Thus further research is needed to explore new PSS supply arrangements involving a range of household service providers.

Item Type: Journal Item
Copyright Holders: 2012 Elsevier Ltd.
ISSN: 1879-1786
Keywords: waste prevention; sustainable urban environments; product service systems
Academic Unit/School: Faculty of Science, Technology, Engineering and Mathematics (STEM) > Engineering and Innovation
Faculty of Science, Technology, Engineering and Mathematics (STEM)
Interdisciplinary Research Centre: Design and Innovation
Item ID: 35513
Depositing User: Matthew Cook
Date Deposited: 14 Jun 2013 09:14
Last Modified: 22 Mar 2017 17:03
URI: http://oro.open.ac.uk/id/eprint/35513
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