Does knowledge management work in NGOs? - a longitudinal study

Corfield, Alison; Paton, Rob and Little, Stephen (2013). Does knowledge management work in NGOs? - a longitudinal study. International Journal of Public Administration, 36(3) pp. 179–188.

DOI: https://doi.org/10.1080/01900692.2012.749281

Abstract

The study reported here tracked over an extended period the fortunes of knowledge management programmes introduced into three medium-sized international development charities. The programmes were quite different, each carefully tailored to their contexts, and each a ‘cut-back’ version of knowledge management. In these forms they withstood significant changes in their staffing, structural location and rationales. They came to be valued by staff even if tangible evidence of their benefits was in short supply. For those in non-commercial organizational contexts contemplating the use of knowledge management, the implication is to take it seriously, but use it selectively.

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About

  • Item ORO ID
  • 35224
  • Item Type
  • Journal Item
  • ISSN
  • 1532-4265
  • Extra Information
  • Special Issue: Knowledge Management and Public Administration: Good Bedfellows or Potential Sparring Partners
  • Keywords
  • knowledge management; non-governmental organizations; international development; institutional theory;
  • Academic Unit or School
  • Faculty of Business and Law (FBL)
  • Research Group
  • Innovation, Knowledge & Development research centre (IKD)
  • Copyright Holders
  • © 2013 Taylor & Francis
  • Depositing User
  • Stephen Little

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