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A frame signature matrix for analysing and comparing interaction design behaviour

Blyth, Richard; Schadewitz, Nicole; Sharp, Helen; Woodroffe, Mark; Rajah, Dino and Turugare, Ranganai (2012). A frame signature matrix for analysing and comparing interaction design behaviour. In: BCS HCI Conference, 12-14 September 2012, Birmingham.

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Protocol studies are an established method to investigate design behaviour. In the context of a project to investigate novice interaction design (ID) behaviour across protocols and cultures, we found that existing design behaviour analysis frameworks did not provide reliable results. This paper describes the development of a new approach to analyse and compare ID behaviour using verbal protocols. We augment Schön’s basic design and reflection cycle with construction of a frame signature matrix and analogical categorisation coding. We demonstrate this approach by comparing two protocols of novice interaction designers in Botswana. The initial findings indicate that this approach increases consistency and accuracy of coding, and that there are different degrees of reframing for the design problem and solutions.

Item Type: Conference Item
Copyright Holders: 2012 The Authors
Keywords: interaction design; protocol analysis; design studies; frame signature matrix
Academic Unit/Department: Mathematics, Computing and Technology > Computing & Communications
Mathematics, Computing and Technology > Engineering & Innovation
Interdisciplinary Research Centre: Centre for Research in Computing (CRC)
Item ID: 34378
Depositing User: Helen Sharp
Date Deposited: 20 Sep 2012 08:52
Last Modified: 08 Dec 2012 23:25
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