Reynolds, Martin
(2001).
Co-guarantor attributes: a systemic approach to evaluating expert support.
In: 8th European Conference on Information Technology Evaluation, 17-18 Sept 2001, Oriel College, Oxford, UK.
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Abstract
The paper suggests features of a generic framework which can assist in highlighting good practice as well as revealing shortcomings in expert support for management decision-making. Following the earlier writings of Habermas, I argue that expertise might be identified and considered as a set of 'co-guarantor attributes' based upon knowledge constitutive interests. Co-guarantor attributes can be used as a benchmark for evaluation, where affirmative features of expert support
can be identified as well as the incidence of 'false guarantor' attributes which might be significant in perpetuating costly and unsuccessful intervention.
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