Hall, Jon and Silva, Andrés
A Requirements-based Framework for the Analysis of Socio-technical System Behaviour.
In: Proceedings of the 9th International Workshop on Requirements Engineering- Foundation of Software Quality (REFSQ'03), 16-17 Jun 2003, Klagenfurt/Velden, Austria,.
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Requirements Engineering's theoretical and practical developments typically look forward to the future (i.e. a system to be built). Under certain conditions, however, they can also be used for the analysis of problems related to actual systems in operation. Building on the Jackson/Zave reference model  for requirements and specifications, this paper presents a framework useful for the prevention, analysis and communication of designer and operator errors and, importantly, their subtle interactions, so typical in complex socio-technical systems.
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