Elliston, Brian and FitzGerald, Elizabeth
(2012).
Encouraging museum visitor engagement using spontaneous talk-in-interaction audio guides.
In: 4th International Conference on Computer Supported Education (CSEDU 2012), 16-18 April 2012, Porto, Portugal (forthcoming).
Full text available as:
Abstract
We describe the building and testing of a museum audio tour with content recorded as spontaneous interactive dialogue between two curators as they walked around an art gallery. The aim was to produce a guide which would increase the amount of topically relevant talk shared by people visiting a museum in groups of two or more. Conversation analysis is used to show how a pair of visitors engaged more with the content of the guide than they would have with audio produced as traditional scripted monologue. Examples of a variety of engagement types are detailed and a supporting rationale drawing on Goffman's theory of 'footing' is discussed. The approach potentially offers a low cost way for organisations involved in informal learning to produce flexible in-house audio content for mobile and e-learning, which improves visitor engagement both with the content and with one another, and leads to a more enjoyable visitor/learner experience than traditional forms of audio.
| Item Type: |
Conference Item
|
| Copyright Holders: |
2012 The Authors |
| Funders: |
Brian Elliston is supported by the Horizon Doctoral Training Centre at the University of Nottingham (RCUK Grant No. EP/G037574/1). |
| Keywords: |
audio guides; mobile learning; conversation analysis; footing; human-computer interaction; informal learning |
| Academic Unit/Department: |
Institute of Educational Technology |
| Related URLs: |
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| Item ID: |
33153 |
| Depositing User: |
Elizabeth FitzGerald
|
| Date Deposited: |
29 Mar 2012 15:08 |
| Last Modified: |
27 Oct 2012 00:11 |
| URI: |
http://oro.open.ac.uk/id/eprint/33153 |
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