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‘Distant Classmates: speech and silence in online and telephone language tutorials’

Stickler, Ursula; Batstone, Carolyn; Duensing, Annette and Heins, Barbara (2007). ‘Distant Classmates: speech and silence in online and telephone language tutorials’. European Journal of Open, Distance and e-Learning, 2007(2)

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This paper presents findings from the Interaction Study Group, a team of four researchers based at the Open University (OU) investigating tutorial provision on beginners' distance language courses. Patterns of verbal interaction in online and telephone tutorials are investigated using social network analysis and gaps and silences between interaction turns are analysed using an ethnographic approach. The results lead to recommendations for tutor training and student preparation for online and telephone tutorials.

Item Type: Journal Article
Copyright Holders: 2007 The Authors
ISSN: 1027-5207
Keywords: distance learning; language tutorials; interaction; silence
Academic Unit/Department: Education and Language Studies > Languages
Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
Related URLs:
Item ID: 32919
Depositing User: Carolyn Batstone
Date Deposited: 12 Mar 2012 10:24
Last Modified: 20 Dec 2013 14:31
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