The Open UniversitySkip to content

‘Distant Classmates: speech and silence in online and telephone language tutorials’

Stickler, Ursula; Batstone, Carolyn; Duensing, Annette and Heins, Barbara (2007). ‘Distant Classmates: speech and silence in online and telephone language tutorials’. European Journal of Open, Distance and e-Learning, 2007(2)

Full text available as:
[img] HTML (Version of Record)
Download (94kB)
Google Scholar: Look up in Google Scholar


This paper presents findings from the Interaction Study Group, a team of four researchers based at the Open University (OU) investigating tutorial provision on beginners' distance language courses. Patterns of verbal interaction in online and telephone tutorials are investigated using social network analysis and gaps and silences between interaction turns are analysed using an ethnographic approach. The results lead to recommendations for tutor training and student preparation for online and telephone tutorials.

Item Type: Journal Item
Copyright Holders: 2007 The Authors
ISSN: 1027-5207
Keywords: distance learning; language tutorials; interaction; silence
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS) > Languages and Applied Linguistics
Faculty of Wellbeing, Education and Language Studies (WELS)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Language & Literacies
Related URLs:
Item ID: 32919
Depositing User: Carolyn Batstone
Date Deposited: 12 Mar 2012 10:24
Last Modified: 11 Jan 2018 16:03
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU