Claes, Björn; Koryak, Oksana and Diaz, Angel
A test of the moderated relation between trust and control mechanisms and alliance success.
In: POM 2008 19th Annual Conference of the Production and Operations Management Society, 9-12 May 2008, La Jolla, CA, USA.
Research into supply chain alliances has identified a number of key success factors. However, alliance success has not been systematically linked to the control mechanisms employed in them. We argue that alliance partners need to balance trust building and control mechanisms and that the optimal level of control and trust varies with the nature of the alliance form. In this paper we propose and test a theoretical model that refines and extends the existing alliance success models in supply chain management by introducing control mechanisms as a key success factor and the alliance form as a moderator of trust and control.
Early analysis of data from an ongoing survey appears to confirm that trust and control mechanisms are success factors of alliance success and particularly the alliance partners’ response time to changes in the business environment. As to our theoretical model, the relationship appears moderated by the nature of the alliance agreement
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