Roy, Robin and Potter, Stephen
(1993).
The commercial impacts of investment in design.
Design Studies, 14(2),
pp. 171–193.
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Abstract
A survey of 221 small and medium-sized UK manufacturers which received a government subsidy to employ a professional design consultant to help develop new or improved products or graphics showed that 60% of all projects and 90% of the implemented ones were commercially successful. Other benefits included firms' gaining design management skills and some impact on the UK's trade balance. However, there is still a long way to go before industry makes full use of Britain's design expertise.
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