The Open UniversitySkip to content

Young people’s experiences of Personal Advisors and the Connexions service

Sheehy, Kieron; Kumrai, Rajni and Woodhead, Martin (2011). Young people’s experiences of Personal Advisors and the Connexions service. Equality, Diversity and Inclusion: An International Journal, 30(3) pp. 168–182.

DOI (Digital Object Identifier) Link:
Google Scholar: Look up in Google Scholar


Purpose – The paper explores young people’s experiences of having access to Personal Advisors, from
Connexions, a support and guidance service.
Design/methodology/approach – Semi-structured interviews were conducted, in two phases, with
young people in a large new town. Thematic analysis highlighted significant issues and suggested
factors that might differentiate between those in employment, education and training and those not in
this position.
Findings –Young people’s relationship with their Connexions Personal Advisor emerged as a
significant factor in mediating the extent to which they used the service as a ‘portal’ to opportunities
and resources. For some young people faced with complex and challenging circumstances the
relationship with their personal advisor provided a uniquely stable and valued source of support.

Item Type: Journal Item
Copyright Holders: 2011 Emerald Group Publishing Limited
ISSN: 2040-7149
Keywords: young people, connexions, education employment and training, United Kingdom
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS) > Education, Childhood, Youth and Sport
Faculty of Wellbeing, Education and Language Studies (WELS)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Childhood Youth and Sport Group (CYSG)
Item ID: 28122
Depositing User: Kieron Sheehy
Date Deposited: 18 Apr 2011 08:44
Last Modified: 27 Feb 2017 12:18
Share this page:


Altmetrics from Altmetric

Citations from Dimensions

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU