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Young people’s experiences of Personal Advisors and the Connexions service

Sheehy, Kieron; Kumrai, Rajni and Woodhead, Martin (2011). Young people’s experiences of Personal Advisors and the Connexions service. Equality, Diversity and Inclusion: An International Journal, 30(3) pp. 168–182.

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Purpose – The paper explores young people’s experiences of having access to Personal Advisors, from
Connexions, a support and guidance service.
Design/methodology/approach – Semi-structured interviews were conducted, in two phases, with
young people in a large new town. Thematic analysis highlighted significant issues and suggested
factors that might differentiate between those in employment, education and training and those not in
this position.
Findings –Young people’s relationship with their Connexions Personal Advisor emerged as a
significant factor in mediating the extent to which they used the service as a ‘portal’ to opportunities
and resources. For some young people faced with complex and challenging circumstances the
relationship with their personal advisor provided a uniquely stable and valued source of support.

Item Type: Journal Article
Copyright Holders: 2011 Emerald Group Publishing Limited
ISSN: 2040-7149
Keywords: young people, connexions, education employment and training, United Kingdom
Academic Unit/Department: Education and Language Studies
Education and Language Studies > Education
Education and Language Studies > Childhood, Development and Learning
Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
Item ID: 28122
Depositing User: Kieron Sheehy
Date Deposited: 18 Apr 2011 08:44
Last Modified: 25 Oct 2012 15:47
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