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Trust, HRM and the employment relationship

Dietz, Graham; Martins, Akinwunmi and Searle, Rosalind (2011). Trust, HRM and the employment relationship. In: Wilkinson, Adrian ed. Contemporary issues in HRM. Basingstoke: Palgrave MacMillian, pp. 141–163.

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Trust has long been considered a crucial determinant of people’s experiences of work and the employment relationship (see, for example, Fox, 1974). Yet a commonplace argument holds that the increasing demands placed upon contemporary organisations (globalised market competition; de-regulation and re-regulation), as well as trends in workforce composition (greater education levels; greater cultural diversity) and in the management of work (transactional contractual arrangements; increasing workloads and job-creep; information technologies), have heightened interest in trust among HR professionals (Hope-
Hailey et al., 2005; Searle & Skinner, 2011; Sparrow & Marchington, 1998). ...

The chapter proceeds as follows. The next section explains our primary construct, trust. We then examine the nature of the employment relationship, and our practitioners’ takes on this. The third section reviews the practitioners’ insights into trust in the workplace. In the final section, we explore how HRM can help or hinder trust in the employment relationship.

Item Type: Book Section
Copyright Holders: 2011 A.Wilkinson
ISBN: 0-230-24094-1, 978-0-230-24094-0
Academic Unit/School: Faculty of Arts and Social Sciences (FASS) > Psychology and Counselling > Psychology
Faculty of Arts and Social Sciences (FASS) > Psychology and Counselling
Faculty of Arts and Social Sciences (FASS)
Item ID: 26633
Depositing User: Rosalind Searle
Date Deposited: 20 Jan 2012 11:26
Last Modified: 02 Jun 2020 21:05
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