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Trust in the employer: the role of high-involvement work practices and procedural justice in European organizations

Searle, Rosalind; Den Hartog, Deanne N.; Weibel, Antoinette; Gillespie, Nicole; Six, Frederique; Hatzakis, Tally and Skinner, Denise (2011). Trust in the employer: the role of high-involvement work practices and procedural justice in European organizations. International Journal of Human Resource Management. , 22(5)

DOI (Digital Object Identifier) Link: http://dx.doi.org/10.1080/09585192.2011.556782
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Abstract

Despite the central role of trust in the organizational sciences, we know little about what makes people trust the organizations they work for. This paper examines the antecedents of employees’ trust in their organizations drawing on survey data from over 600 European professional workers and managers. The results revealed direct as well as indirect relationships of both HR practices and procedural justice with trust. The relationships of both HR practices and procedural justice with trust were partially mediated by perceptions of organizational trustworthiness (in terms of perceived ability and trustworthy intentions of the organization). Justice and HR practices were also found to interact such that justice forms a stronger predictor of trust in organizations when HR practices are less developed. In addition employees’ dispositional propensity to trust explained significant variance in employee trust in their organization, even when it was controlled in our analysis. The implications of these findings for research and practice are discussed.

Item Type: Journal Article
Copyright Holders: 2011 Taylor & Francis
ISSN: 1466-4399
Keywords: HR practices; propensity to trust; trust; trustworthiness
Academic Unit/Department: Social Sciences > Psychology in the Social Sciences
Item ID: 26483
Depositing User: Rosalind Searle
Date Deposited: 05 May 2011 11:27
Last Modified: 24 Oct 2012 19:45
URI: http://oro.open.ac.uk/id/eprint/26483
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