Design and communication patterns observed in an eLearning design team: A case-study

Rapanta, Chrysi; Schadewitz, Nicole and Holden, Georgina (2010). Design and communication patterns observed in an eLearning design team: A case-study. In: World Conference on Educational Multimedia, Hypermedia and Telecommunications (Ed-Media 2010), 29 Jun 2010, Toronto, Canada, pp. 356–365.

URL: http://editlib.org/p/34663

Abstract

This case study reports on Design and Communication patterns observed in the production of a high-quality on-line course offered by the Open University, UK. The patterns were captured from two points of view. Two members of the course production team used self-observation and a researcher external to the team observed the team and analyzed recorded meeting videos, documents and communications. As result, 20 patterns were recorded up to now and relations among them were identified. The process is ongoing and aims at offering a macro-view of the “best practices” observed in a specific design team for a specific period of time. The choice to describe those practices in a pattern format is based on two main expectations: guide the team reflection process in a way familiar to them and offer examples of efficient team design behaviour that can be re-used in different time-space contexts.

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