Douce, Christopher
(2011).
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Abstract
The process of developing interactive systems necessitates designers to have a comprehensive understanding of the needs of the user and the context in which a device or system is to be used. Interactive systems are often designed through a series of iterations, guided by a sequence of evaluations. This chapter describes how the research and development techniques used within the field of Interaction Design (ID), a successor to the field of human-computer interaction, can be used to inform the development and evaluation of social software systems. Particular attention is given towards the challenging area of end-user culture and how different evaluation paradigms and techniques can be applied. The chapter concludes by presenting pointers towards a number of international standards and highlighting a number of potentially useful research directions.
| Item Type: | Book Chapter |
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| Copyright Holders: | 2011 IGI Global |
| ISBN: | 1-61692-904-9, 978-1-61692-904-6 |
| Academic Unit/Department: | Mathematics, Computing and Technology > Communication and Systems |
| Item ID: | 24937 |
| Depositing User: | Christopher Douce |
| Date Deposited: | 30 Nov 2010 16:02 |
| Last Modified: | 11 Feb 2013 15:22 |
| URI: | http://oro.open.ac.uk/id/eprint/24937 |
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