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Holloway, J.; Hinton, M.; Francis, G. and Mayle, D. (1999). Identifying best practice in benchmarking. CIMA Research Series. London, U.K.: CIMA Publishing.
URL: http://www.cimaglobal.com/
Abstract
Which organizations are using benchmarking? How is it being used? Is it effective? Drawing from questionnaire results and real-life case studies, this report examines the use of benchmarking within a variety of organizations. As well as highlighting the potential pitfalls of using the technique, the report also identifies clear benefits and offers recommendations for developing "best practice" when implementing the technique.
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About
- Item ORO ID
- 24014
- Item Type
- Book
- ISBN
- 1-85971-338-6, 978-1-85971-338-9
- Academic Unit or School
-
Faculty of Business and Law (FBL)
Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business - Research Group
- Innovation, Knowledge & Development research centre (IKD)
- Copyright Holders
- © 1999 CIMA
- Depositing User
- Beryl Ridgway