The Open UniversitySkip to content

Identifying best practice in benchmarking

Holloway, J.; Hinton, M.; Francis, G. and Mayle, D. (1999). Identifying best practice in benchmarking. CIMA Research Series. London, U.K.: CIMA Publishing.

Google Scholar: Look up in Google Scholar


Which organizations are using benchmarking? How is it being used? Is it effective? Drawing from questionnaire results and real-life case studies, this report examines the use of benchmarking within a variety of organizations. As well as highlighting the potential pitfalls of using the technique, the report also identifies clear benefits and offers recommendations for developing "best practice" when implementing the technique.

Item Type: Book
Copyright Holders: 1999 CIMA
ISBN: 1-85971-338-6, 978-1-85971-338-9
Academic Unit/School: Faculty of Business and Law (FBL)
Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Research Group: Innovation, Knowledge & Development research centre (IKD)
Item ID: 24014
Depositing User: Beryl Ridgway
Date Deposited: 06 May 2011 10:07
Last Modified: 07 Dec 2018 09:42
Share this page:

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU