The underlying processes of successful benchmarking: experiences in four organizations

Hinton, Matthew; Francis, G. A. and Holloway, Jacky (2000). The underlying processes of successful benchmarking: experiences in four organizations. In: 2nd International conference on Performance Measurement - Past, Present and Future, 19-21 July 2000, Cambridge, U.K..

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Item Type:	Conference Item
Copyright Holders:	2000 The Author
Academic Unit/Department:	Open University Business School
Item ID:	23996
Depositing User:	Beryl Ridgway
Date Deposited:	16 Jun 2011 13:08
Last Modified:	22 Oct 2012 09:50
URI:	http://oro.open.ac.uk/id/eprint/23996

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