User interaction and uptake challenges to successfully deploying Semantic Web technologies

Heath, Tom; Domingue, John and Shabajee, Paul (2006). User interaction and uptake challenges to successfully deploying Semantic Web technologies. In: SWUI 2006, the 3rd International Semantic Web User Interaction Workshop (colocated with ISWC2006), 6 Nov 2006, Athens, GA, USA.

URL: http://swui.semanticweb.org/swui06/papers/Heath/He...

Abstract

The Semantic Web community could benefit greatly from 'eating its own dog food' in order to better understand the challenges and opportunities of a Semantic Web from the user perspective. In this paper we describe the deployment of Semantic Web applications and services at the 3rd European Semantic Web Conference (ESWC2006), before presenting results of an evaluation into how these technologies were experienced by delegates. Based on themes identified in the evaluation we highlight seven user interaction and uptake challenges raised by the conference experience, and discuss how these may generalize to the widespread deployment of Semantic Web technologies.

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