Pedrinaci, Carlos; Markovic, Ivan; Hasibether, Florian and Domingue, John
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|DOI (Digital Object Identifier) Link:||http://dx.doi.org/doi:10.1007/978-3-642-01190-0_15|
|Google Scholar:||Look up in Google Scholar|
Business Process Analysis (BPA) aims to verify, validate, and identify potential improvements for business processes. Despite the wide range of technologies developed so far, the large amount of information that needs to be integrated and processed, as well as the quantity of data that has to be produced and presented still poses important challenges both from a processing and presentation perspectives. We argue that to enhance BPA, semantics have to be the core backbone in order to better support the application of analysis techniques on the first hand, and to guide the computation and presentation of the results on the other hand. We propose a knowledge-based approach to supporting strategy-driven BPA by making use of a comprehensive and extensible ontological framework capturing from high-level strategic concerns down to lower-level monitoring information. We describe how corporate strategies can be operationalized into concrete analysis that can guide the evaluation of organisational processes, structure the presentation of results obtained and better help assess the well-being of corporate business processes.
|Item Type:||Conference Item|
|Copyright Holders:||2009 Springer-Verlag Berlin Heidelberg|
|Keywords:||semantic business process management; business process analysis; strategic analysis|
|Academic Unit/Department:||Knowledge Media Institute|
|Interdisciplinary Research Centre:||Centre for Research in Computing (CRC)|
|Depositing User:||Kay Dave|
|Date Deposited:||23 Sep 2010 11:41|
|Last Modified:||01 Nov 2012 12:40|
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