Pedrinaci, Carlos and Domingue, John
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Business Process Management (BPM) aims to support the whole life-cycle necessary to deploy and maintain business processes in organisations. Crucial within the BPM lifecycle is the analysis of deployed processes. Analysing business processes requires computing metrics that can help determining the health of business activities and thus the whole enterprise. However, the degree of automation currently achieved cannot support the level of reactivity and adaptation demanded by businesses. In this paper we argue and show how the use of Semantic Web technologies can increase to an important extent the level of automation for analysing business processes. We present a domain-independent ontological framework for Business Process Analysis (BPA) with support for automatically computing metrics. In particular, we define a set of ontologies for specifying metrics. We describe a domain-independent metrics computation engine that can interpret and compute them. Finally we illustrate and evaluate our approach with a set of general purpose metrics.
|Item Type:||Conference Item|
|Copyright Holders:||2009 The Authors|
|Keywords:||ontology; metric; business activity monitoring; business process analysis; semantic business process management|
|Academic Unit/Department:||Knowledge Media Institute|
|Interdisciplinary Research Centre:||Centre for Research in Computing (CRC)|
|Depositing User:||Kay Dave|
|Date Deposited:||23 Sep 2010 11:31|
|Last Modified:||24 Feb 2016 17:54|
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