The Open UniversitySkip to content
 

On the impact of real-time feedback on users' behaviour in mobile location-sharing applications

Jedrzejczyk, Lukasz; Price, Blaine A.; Bandara, Arosha K. and Nuseibeh, Bashar (2010). On the impact of real-time feedback on users' behaviour in mobile location-sharing applications. In: SOUPS '10: Proceedings of the Sixth Symposium on Usable Privacy and Security, 14-16 July 2010, ACM, pp. 1–12.

Full text available as:
[img]
Preview
PDF (Accepted Manuscript) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (918Kb)
URL: http://doi.acm.org/10.1145/1837110.1837129
DOI (Digital Object Identifier) Link: http://doi.org/10.1145/1837110.1837129
Google Scholar: Look up in Google Scholar

Abstract

Effective privacy management requires that mobile systems' users be able to make informed privacy decisions as their experience and knowledge of a system progresses. Prior work has shown that making such privacy decisions is a difficult task for users because systems do not provide support for awareness, visibility and accountability when sharing privacy-sensitive information. This paper reports results of our investigation into the efficacy of realtime feedback as a mechanism for incorporating these features of social translucence in location-sharing applications, in order to help users make better privacy decisions. We explored the role of real-time feedback in the context of Buddy Tracker, a mobile location-sharing application. Our work focuses on ways in which real-time feedback affects people's behaviour in order to identify the main criteria for acceptance of this technology. Based on the data from a three week field trial of Buddy Tracker, a focus group session, and interviews, we found that when using a system that provided real-time feedback, people were more accountable for their actions and reduced the number of unreasonable location requests. We have used the results of our study to propose high-level design criteria for incorporating real-time feedback into information sharing applications in a manner that ensures social acceptance of the technology.

Item Type: Conference Item
Copyright Holders: 2010 ACM
Project Funding Details:
Funded Project NameProject IDFunding Body
PRiMMA: Privacy Rights Management for Mobile ApplicationsEP/F024037/1EPSRC (Engineering and Physical Sciences Research Council)
Academic Unit/Department: Mathematics, Computing and Technology > Computing & Communications
Mathematics, Computing and Technology
Interdisciplinary Research Centre: Centre for Research in Computing (CRC)
Item ID: 22571
Depositing User: Arosha Bandara
Date Deposited: 03 Aug 2010 09:43
Last Modified: 24 Feb 2016 20:24
URI: http://oro.open.ac.uk/id/eprint/22571
Share this page:

Altmetrics

Scopus Citations

► Automated document suggestions from open access sources

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   + 44 (0)870 333 4340   general-enquiries@open.ac.uk