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The Open University Library in your pocket

Mills, Keren and Sheikh, Hassan (2010). The Open University Library in your pocket. Journal of the Research Center for Educational Technology, 6(1) pp. 149–156.

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The Open University library is working to support mobile learners through provision of mobile access to information management skills tutorials, the library website, and the library helpdesk. In 2007, we joined hands with the Athabasca University library team to develop the first mobile-friendly version of our library website. Since then, we have been actively researching and developing around other mobile library services, and more recently have consulted users to identify their requirements and what services they–d prefer to access through mobile phones. Recommendations from this user consultation (and from other sources, including regular users' feedback and by tracking user behavior through Google Analytics) include revamping the mobile version of the Library website to offer only the most used services on the home page, implementing SMS (Short Messaging Service) such as loan reminders or library reference service, and developing a consolidated search to offer results from various sources including the library catalogue and e-journals collection.

Item Type: Journal Article
Copyright Holders: Keren Mills and Hassan Sheikh
ISSN: 1948-075X
Extra Information: This article is based on a paper presented at the Handheld Learning 2009 conference.
Keywords: m-libraries; library; skills; mobile web
Academic Unit/Department: Other Departments > Library
Item ID: 20986
Depositing User: Keren Mills
Date Deposited: 06 Apr 2010 11:24
Last Modified: 26 Oct 2012 07:58
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