The face-to-face and the online learner: a comparative study of tutorial support for Open and Distance Language Learning and the learner experience with audio-graphic SCMC.
The Reading Matrix, 6(3) pp. 248–268.
This paper reports on a large-scale quantitative study into the student population of the online and face-to-face versions of a language course to find out whether there are any salient differences. The paper also reports on a smaller group of students and their impressions of audiographic conferencing and learning with it, as well as their reasons for choosing to use Synchronous Computer-Mediated Communication (SCMC) over face-to-face. The data suggests that there are not many differences between online and face-to-face learners but there are differences in course marks. The responses suggest that despite some technical problems, the software is generally liked and perceived to provide a good, convenient learning environment.
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