The Open UniversitySkip to content

The future of inter-organisational system linkages: findings of an International Delphi Study

Daniel, Elizabeth M. and White, Andrew (2005). The future of inter-organisational system linkages: findings of an International Delphi Study. European Journal of Information Systems, 14(2) pp. 188–203.

DOI (Digital Object Identifier) Link:
Google Scholar: Look up in Google Scholar


To perform effectively in markets that are becoming increasingly turbulent and volatile, organisations should form information system linkages with their business partners. This study seeks to produce a 'vision' for the future of such linkages. A number of recent developments in information systems and technology (IS/IT) appear to promise the ability to make improvements in this domain. These are electronic hubs, web services, widespread adoption of common enterprise resource planning (ERP) systems and enterprise portals. This study, which is carried out by means of the Delphi technique, explores the expected future role and use of these information systems. The expert participants in the study believe that the focus of enterprise systems is shifting from an internal to an external orientation. They suggest that ERP systems may be reaching a structural limit concerning their capabilities and adjunct technologies will be required to integrate multiple inter-organisational operations. The participants expect that the three other systems and technologies considered can provide those necessary adjunct technologies, either used singly, or more likely in combination. Finally, we find that the transition to a greater external orientation is expected to include an extension in the types of organisations that will be integrated electronically into networks.

Item Type: Journal Item
ISSN: 1476-9344
Keywords: Inter-organisational systems; ERP; web services; e-hubs; enterprise portals; Delphi study
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Strategy and Marketing
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Item ID: 1997
Depositing User: Users 12 not found.
Date Deposited: 07 Jun 2006
Last Modified: 08 May 2019 13:32
Share this page:


Altmetrics from Altmetric

Citations from Dimensions

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU