Mancini, Clara; Rogers, Yvonne; Bandara, Arosha; Coe, Tony; Jedrzejczyk, Lukasz; Joinson, Adam; Price, Blaine; Thomas, Keerthi and Nuseibeh, Bashar
(2010).
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| DOI (Digital Object Identifier) Link: | http://dx.doi.org/doi:10.1145/1753326.1753350 |
|---|---|
| Google Scholar: | Look up in Google Scholar |
Abstract
How can we best explore the range of users' reactions when developing future technologies that maybe controversial, such as personal healthcare systems? Our approach – Contravision – uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a users study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies.
| Item Type: | Conference Item |
|---|---|
| Copyright Holders: | 2010 ACM |
| Funders: | EPSRC [EP/F024037/1] |
| Keywords: | ContraVision; video; narrative representation; personal technology; pervasive healthcare; user studies |
| Academic Unit/Department: | Mathematics, Computing and Technology > Computing Mathematics, Computing and Technology > Communication and Systems Knowledge Media Institute |
| Interdisciplinary Research Centre: | Centre for Research in Computing (CRC) |
| Item ID: | 19587 |
| Depositing User: | Catherine McNulty |
| Date Deposited: | 20 Apr 2010 14:46 |
| Last Modified: | 23 Apr 2013 22:40 |
| URI: | http://oro.open.ac.uk/id/eprint/19587 |
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