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Contravision: Exploring users' reactions to futuristic technology

Mancini, Clara; Rogers, Yvonne; Bandara, Arosha; Coe, Tony; Jedrzejczyk, Lukasz; Joinson, Adam; Price, Blaine; Thomas, Keerthi and Nuseibeh, Bashar (2010). Contravision: Exploring users' reactions to futuristic technology. In: Proceedings of the 28th International Conference on Human factors in computing systems, 10-15 April 2010, Atlanta Georgia, USA, pp. 153–162.

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How can we best explore the range of users' reactions when developing future technologies that maybe controversial, such as personal healthcare systems? Our approach – Contravision – uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a users study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies.

Item Type: Conference Item
Copyright Holders: 2010 ACM
Project Funding Details:
Funded Project NameProject IDFunding Body
PRiMMA: Privacy Rights Management for Mobile ApplicationsEP/F024037/1EPSRC (Engineering and Physical Sciences Research Council)
Keywords: ContraVision; video; narrative representation; personal technology; pervasive healthcare; user studies
Academic Unit/Department: Mathematics, Computing and Technology > Computing & Communications
Mathematics, Computing and Technology
Knowledge Media Institute
Interdisciplinary Research Centre: Centre for Research in Computing (CRC)
Item ID: 19587
Depositing User: Catherine McNulty
Date Deposited: 20 Apr 2010 14:46
Last Modified: 24 Feb 2016 08:46
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