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A framework and an environment for collaborative analysis of user experience

Lim, Youn-Kyung and Rogers, Yvonne (2008). A framework and an environment for collaborative analysis of user experience. International Journal of Human-Computer Interaction, 24(6) pp. 529–555.

DOI (Digital Object Identifier) Link: http://dx.doi.org/10.1080/10447310801971204
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Abstract

Pervasive technologies, such as shared interactive surfaces and mobile devices, are beginning to be used to support a diversity of collaborative user experiences. Compared with fixed PC applications, however, they are more difficult to evaluate. Of importance, it requires understanding the context of use through capturing and analyzing different types of data (e.g., conversations, gestures, movements) and re-representing them at different levels of abstraction. This can make the analysis complex and unwieldy, requiring teams of analysts to manage it. A new approach to managing the complexity of collaborative analysis is presented, where an integrated physical and conceptual space have been co-designed to allow design teams to readily share and transfer their interpretations of data through preserving the contextual information. A case study is described showing how a collaborative analysis approach enabled small groups of designers to work together to interpret and further analyze a variety of data.

Item Type: Journal Article
Copyright Holders: 2008 Taylor & Francis
ISSN: 1044-7318
Keywords: ergonomics & human Factors; ergonomics: human computer interaction; legal, ethical & social aspects of IT: human computer interaction;
Academic Unit/Department: Mathematics, Computing and Technology > Computing & Communications
Interdisciplinary Research Centre: Centre for Research in Computing (CRC)
Item ID: 19526
Depositing User: Jochen Rick
Date Deposited: 20 Jan 2010 10:41
Last Modified: 02 Dec 2010 20:44
URI: http://oro.open.ac.uk/id/eprint/19526
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