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The Benefits of e-Business Performance Measurement Systems

Barnes, David and Hinton, Matthew (2008). The Benefits of e-Business Performance Measurement Systems. Oxford, UK: Elsevier.

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To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.

Item Type: Book
Copyright Holders: 2008 David Barnes and Matthew Hinton
ISBN: 1-85617-525-1, 978-1-85617-525-8
Project Funding Details:
Funded Project NameProject IDFunding Body
Not SetNot SetCIMA
Academic Unit/School: Faculty of Business and Law (FBL) > Business > Department for Public Leadership and Social Enterprise
Faculty of Business and Law (FBL) > Business
Faculty of Business and Law (FBL)
Item ID: 19331
Depositing User: Matthew Hinton
Date Deposited: 22 Dec 2009 17:36
Last Modified: 07 Dec 2018 09:30
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