(2008). Performance paradoxes: The politics of evaluation in public services.
In: Davis, Howard and Martin, Steve eds.
Public Services Inspection in the UK.
Reserach Highlights in Social Work (50).
London: Jessica Kingsley Publishers, pp. 120–134.
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About the book: Public Services Inspection in the UK provides a detailed account of the changing role of inspection in public services management. It outlines the continuing debates about providing inspection that encourages not only accountability but also effective service provision and best practice.
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