Donnarumma, David and Gill, Mundeep
Perceptions of learning support or advice.
In: Learnhigher CETLs Research Symposium, 26 June 2007, Liverpool Hope University, UK.
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The question of how best to frame student support is explored in this piece of research. The project held focus groups of users and non-users of the Effective Learning Advice Service (ELAS) at Brunel University. It sought to determine whether students distinguished between the labels of 'advice' or 'support', and how this effected their perceptions and expectations of a learning advice service.
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