Hvass, Anna and Myer, Sue
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|DOI (Digital Object Identifier) Link:||http://doi.org/10.1108/02640470810893774|
|Google Scholar:||Look up in Google Scholar|
The purpose of this paper is to report the results of a case study evaluating the introduction of an instant messaging (IM) reference service.
|Item Type:||Journal Article|
|Copyright Holders:||2008 Emerald Group Publishing Limited|
|Keywords:||Communication technologies; Library users; Reference services;|
|Academic Unit/Department:||Other Departments > Library
|Depositing User:||Anna Hvass|
|Date Deposited:||25 Jun 2009 10:45|
|Last Modified:||04 Oct 2016 15:20|
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