Attfield, Simon J.; Adams, Anne and Blandford, Ann
(2006).
| DOI (Digital Object Identifier) Link: | http://doi.org/10.1177/1460458206063811 |
|---|---|
| Google Scholar: | Look up in Google Scholar |
Abstract
This paper presents findings from a study of information seeking behaviour by National Health Service patients which explored motivational triggers for infor- mation needs. Previous research has highlighted the importance of contextual elements in users' changing information needs. This paper highlights how those needs may centre on specific events: in particular, a patient's consultation with their doctor. Patients initiate information seeking to assess whether they need clinical intervention, in preparation for the patient–doctor consultation and to verify the diagnosis or treatment stemming from that consultation. The study has revealed that having confidence in health practitioners is one key motiva- tion for information seeking. Another is a desire to use health service resources judiciously, efficiently and effectively.
| Item Type: | Journal Article |
|---|---|
| ISSN: | 1460-4582 |
| Academic Unit/Department: | Institute of Educational Technology |
| Interdisciplinary Research Centre: | Centre for Research in Education and Educational Technology (CREET) Centre for Research in Computing (CRC) |
| Item ID: | 16994 |
| Depositing User: | Wendy Hunt |
| Date Deposited: | 12 Jun 2009 15:00 |
| Last Modified: | 02 Aug 2016 13:28 |
| URI: | http://oro.open.ac.uk/id/eprint/16994 |
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