The Open UniversitySkip to content
 

Patient information needs: Pre and Post consultation

Attfield, Simon J.; Adams, Anne and Blandford, Ann (2006). Patient information needs: Pre and Post consultation. Health Informatics Journal, 12(2) pp. 165–177.

Full text available as:
[img]
Preview
PDF (Accepted Manuscript) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (278kB) | Preview
DOI (Digital Object Identifier) Link: https://doi.org/10.1177/1460458206063811
Google Scholar: Look up in Google Scholar

Abstract

This paper presents findings from a study of information seeking behaviour by National Health Service patients which explored motivational triggers for infor- mation needs. Previous research has highlighted the importance of contextual elements in users' changing information needs. This paper highlights how those needs may centre on specific events: in particular, a patient's consultation with their doctor. Patients initiate information seeking to assess whether they need clinical intervention, in preparation for the patient–doctor consultation and to verify the diagnosis or treatment stemming from that consultation. The study has revealed that having confidence in health practitioners is one key motiva- tion for information seeking. Another is a desire to use health service resources judiciously, efficiently and effectively.

Item Type: Journal Item
ISSN: 1460-4582
Keywords: Digital Libraries; Information Needs; User Study; Patients; Health Information
Academic Unit/School: Faculty of Wellbeing, Education and Language Studies (WELS)
Research Group: Centre for Research in Computing (CRC)
Centre for Research in Education and Educational Technology (CREET)
Item ID: 16994
Depositing User: Wendy Hunt
Date Deposited: 12 Jun 2009 15:00
Last Modified: 22 Jul 2019 22:16
URI: http://oro.open.ac.uk/id/eprint/16994
Share this page:

Metrics

Altmetrics from Altmetric

Citations from Dimensions

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU