Ellis, Robert A. and Moore, Roger R.
|DOI (Digital Object Identifier) Link:||https://doi.org/10.1007/s10734-004-6385-6|
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This study discusses benchmarking the use of information and communication technologies (ICT) in teaching and learning between two universities with different missions: one an Australian campus-based metropolitan university and the other a British distance-education provider. It argues that the differences notwithstanding, it is possible to develop a useful and rigorous benchmarking relationship between such institutions that draws on previous benchmarking research and improves the approach by benchmarking key processes, not just outcomes. By defining a process used to embed ICT in subjects and using this as a focus of the benchmarking, a relational and prospective approach to quality assurance for ICT can be clarified, one which promotes coherence amongst the benchmarks that can be used for the purposes of improvement.
|Item Type:||Journal Article|
|Extra Information:||Benchmarking; Relational quality assurance; Information and communication technologies; ICT; Prospective and retrospective approaches|
|Academic Unit/Department:||Other Departments > Learning and Teaching Solutions
|Depositing User:||Users 8955 not found.|
|Date Deposited:||13 May 2009 11:31|
|Last Modified:||04 Oct 2016 10:21|
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