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Managing unpaid workers

Charlesworth, Julie (2002). Managing unpaid workers. In: Reynolds, Jill; Henderson, Jeanette; Seden, Janet; Charlesworth, Julie and Bullman, Anne eds. The Managing Care Reader. London, UK: Routledge, pp. 49–55.

URL: http://www.routledgepolitics.com/books/The-Managin...
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Abstract

About: This Reader includes material relevant to everyone involved in developing new relationships in health and social care. Alongside articles on social care as traditionally conceived, it offers articles from a wide variety of settings, including those in health and education. It brings together classic management texts and material with a management focus, providing a stimulating range of perspectives on the manager's role. In the management of something as complex as care, this must involve:

* listening to service users
* maintaining professional values
* enabling participation
* facilitating learning.

The Managing Care Reader reflects these imperatives as it focuses in on the experience of being in the front line. In four parts, it looks at how managers experience what they do, their managerial responsibilities, the key professional issues, and the importance of the organisational environment. It offers a rich resource for all those undertaking management courses or moving into frontline management roles in the new world of social care.

Item Type: Book Chapter
Copyright Holders: 2003 The Open University
ISBN: 0-415-29789-3, 978-0-415-29789-9
Academic Unit/Department: Open University Business School
Item ID: 15846
Depositing User: Users 9047 not found.
Date Deposited: 01 May 2009 14:45
Last Modified: 08 Apr 2011 13:55
URI: http://oro.open.ac.uk/id/eprint/15846
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