Managing in Health and Social Care (2nd ed.)

Martin, Vivien; Henderson, Euan and Charlesworth, Julie (2010). Managing in Health and Social Care (2nd ed.). Abingdon: Routledge.

URL: http://www.routledgebusiness.com/books/Managing-in...

Abstract

Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of a high-quality service to service users. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change.

This thoroughly updated new edition includes coverage of topics such as clinical governance; community care; commissioning and contracting; information provision and managing diversity. There are three completely new chapters on:

- Interprofessional working
- Motivation
- Managing in context

The authors explore how managers can make a real and positive difference to the work of organisations providing health and social care. It considers what effectiveness means in managing care services, the values that underpin the services, the roles of leaders and managers in developing high-quality service provision, and the necessary skills and systems to enable service users to contribute to planning and evaluation.

Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts.

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