(2003). E-moderating in higher education.
In: Howard, C; Schenk, K. and Discenza, R. eds.
Distance learning and university effectiveness: changing educational paradigms for online learning.
Hershey, USA: Idea Group Inc, pp. 55–78.
E-Moderators are "the new generation of teachers and trainers who work with learners online" using Computer-Mediated Conferencing (CMC) as a learning tool, regardless of the subject they are teaching. The author, Gilly Salmon, a distance education specialist with the Open University Business School in the UK, provides a five-step model of effective online education, along with copious examples of how the model relates to real-life online learning contexts. Salmon proposes that, by basing learning on a constructivist model, it is e-moderators that can make the difference in online education as they convene, direct, summarize, and archive synchronous and asynchronous discussions.
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