The Open UniversitySkip to content

Regulatory intermediation and quality assurance in higher education: the case of the auditors

Williams, Ruth; King, Roger and Griffiths, Paul (2007). Regulatory intermediation and quality assurance in higher education: the case of the auditors. Oxford Review of Education, 33(2) pp. 161–174.

Full text available as:
PDF (Not Set) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (111kB)
DOI (Digital Object Identifier) Link:
Google Scholar: Look up in Google Scholar


The paper takes the external quality assurance of English universities and colleges as an example of regulation in higher education as undertaken by the Quality Assurance Agency (QAA). Regulatory scholarship generally has been largely disinterested in higher education and the paper applies a 'regulatory lens' to higher education quality assurance. It reports the findings of a research project on the role identities and perceptions of the auditors recruited by the QAA from the academic community for undertaking institutional audits. It suggests that such a group may be regarded as 'regulatory intermediaries', facing both 'upwards' to the regulator, and 'down' to those being regulated. As such, they have an important function in the delivery of external quality assurance regulation and the paper reports on how they mediate and understand a range of frequently conflicting pressures.

Item Type: Journal Item
ISSN: 0305-4985
Keywords: Higher Education; Postsecondary education; Education; Universities and colleges; Learning and scholarship; Quality assurance; Industrial management; Auditors; Research
Academic Unit/School: Other Departments > Centre for Higher Education Research and Information (CHERI)
Other Departments
Research Group: Centre for Research in Education and Educational Technology (CREET)
Item ID: 15292
Depositing User: Ruth Williams
Date Deposited: 17 Mar 2009 17:37
Last Modified: 08 Dec 2018 21:44
Share this page:


Altmetrics from Altmetric

Citations from Dimensions

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU