Rogers, Anita and Reynolds, Jill
(2003). Managing change.
In: Seden, Janet and Reynolds, Jill eds.
Managing Care in Practice.
London: Routledge, pp. 83–110.
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Chapter 4, ‘Managing change’ looks at the context of change in care services. Rogers and Reynolds argue that managing is managing change, and describe this as a continuous process rather than a neat and tidy event with clear start and finish points. Different models are used and applied to an example of a major change process in a service for adults with learning disabilities. The vision of what might be, and how to do things better acts as a major incentive to all concerned to take part in change that will inevitably be disruptive for individuals.
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