Hinze, Annika; Buchanan, George; Jung, Doris and Adams, Anne
(2006).
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| DOI (Digital Object Identifier) Link: | https://doi.org/10.1177/1460458206063808 |
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| Google Scholar: | Look up in Google Scholar |
Abstract
In the health domain, there are many circumstances where clinicians (i.e. doctors, nurses, allied health professionals) and patients wish to track changes in medical knowledge. However, existing 'news' or 'alert' services provide relatively limited means for selecting which information to receive. The result is that clinicians and patients often receive information that is inappropriate, irrelevant or simply too much. In this paper, we detail alert-relevant findings from several international user studies (e.g. UK, Germany and New Zealand) incorporating both clinical staff (across several hospitals) and patients' perceptions. These findings demonstrate the importance of context, in terms of both the user's task and immediate environment. We introduce a novel alerting architecture that can provide a finely tailored stream of alerts to the user, and provides further support to assist the interpretation of received material.
| Item Type: | Journal Item |
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| ISSN: | 1460-4582 |
| Keywords: | alerting; design; digital library; healthcare; human factors; user studies; |
| Academic Unit/School: | Learning and Teaching Innovation (LTI) > Institute of Educational Technology (IET) Learning and Teaching Innovation (LTI) |
| Research Group: | Centre for Research in Computing (CRC) Centre for Research in Education and Educational Technology (CREET) |
| Item ID: | 13071 |
| Depositing User: | Anne Adams |
| Date Deposited: | 09 Feb 2009 02:03 |
| Last Modified: | 11 Jun 2018 07:40 |
| URI: | http://oro.open.ac.uk/id/eprint/13071 |
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