Designing capacity-building in e-learning expertise: Challenges and strategies

Aczel, J. C.; Peake, S. R. and Hardy, P. (2008). Designing capacity-building in e-learning expertise: Challenges and strategies. Computers and Education, 50(2) pp. 499–510.



This research study looks at how organizations in developing countries perceive the challenge of building capacity in e-learning expertise. Data was collected on six such organizations, and a range of perceived rationales and constraints were identified. The paper hypothesizes a four-part framework to define the e-learning capacity gaps that these circumstances appear to represent: the 'instructional design capacity gap', the 'production capacity gap', the 'tutorial capacity gap' and the 'community building gap'. The framework is used to re-examine the data to explore the ways in which the organizations' e-learning activities might constitute strategic responses to the hypothesized capacity gaps.

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