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In search of a model for assessing CRM demand in the government context

Remenyi, D; Batista, Luciano and Kawalek, P (2002). In search of a model for assessing CRM demand in the government context. In: Remenyi, D ed. Proceedings of the Second European Conference on e-Government. Oxford, UK: ECEG.

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Abstract

No abstract available.

Item Type: Book Chapter
ISBN: 3-88579-212-5, 978-3-88579-212-3
Academic Unit/Department: Open University Business School
Interdisciplinary Research Centre: Innovation, Knowledge & Development research centre (IKD)
Item ID: 12546
Depositing User: Ann Cardy
Date Deposited: 15 Dec 2008 07:29
Last Modified: 31 May 2012 16:00
URI: http://oro.open.ac.uk/id/eprint/12546
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